Developing Oral and Online Presentations Pg. 330

1. What skills do oral presentations give you the opportunity to practice and demonstrate?
ANSWER: They let you build your communication skills, from research through nonverbal communication. As well as, grasp complex business communication and handle any situation with business etiquette.

2 What three goals should you accomplish during the introduction of an oral presentation?
ANSWER: You should be able to analyze the situation, gather information about the audience and their needs, be able to select the right medium and organize the information in a concise and clear manner. In other words, you should be able to connect with the audience in a way that puts the presentation in a "you" attitude making the presentation easier for both you and the audience to connect with.

3. What techniques can you use to get an audience's attention during your introduction?
ANSWER: You can arose the audience's interest by finding a point that they will benefit from. You can also tell a story to connect with the audience in a nature interesting and compelling manner. Another way to get attention is to pass around a sample for the audience to preview, or ask a question. You can also use humor or state a dramatic and startling statistic.

4. What three tasks should you accomplish in the close of your presentation?
ANSWER: YOu should restate your main points, describe the next steps the audience will need to take and end on a very strong note that will leave the audience with a powerful and positive note.

5. What steps can you take to ensure success with online presentations?
ANSWER: Enhance your presentation with effective visuals, creating effective slides that have key points not the entire message. Design graphics for the slides, adding special effects and animations.

What steps can you take to ensure success with online presentation?
ANSWER: Make sure to finalize the slides and all supporting material. You will also need to prepare to speak in front of the audience and practice your delivery. All of these will help you overcome anxiety of the public speaking when presenting, which will make the presentation more smooth.

Chapter 10: Test Your Knowledge

1. Reports for monitoring and controlling operations are used to provide feedback and other info for decision making (plans, operating reports, personal activity reports

2. Primary research is first hand research you do for the project, like an interview or survey. Secondary research is research that is already completed. For instances public records, previous reports, web databases

3. A survey to reliable and valid must be if repeated would conclude in the same identical data and measures what is says it is measuring

4. A conclusion is a logical interpretation of the data and info collected, while a recommendation suggests an action or what to do with the data and information.

5. Proposals writers use RFP's preparing a formal invitation to bid on their contracts

Memo Assignment

Discover Simple, Private Sharing at Drop.io

Save File: MEMO.pdf

Memo Assignment

To: Meaghan Waldron
From: Molly Moran
Date: March 2nd, 2010
Subject: Proper Procedure for Absences: Excused and Unexcused

As we enter the latter half of the semester, I wanted to provide you with the proper procedure to filing an excused or unexcused absence here at Clemson University. I have noticed your increasing amount of absences and wanted to clarify any misunderstood points, as well as, make the consequences of these absences lucid to you.
First, I will cover the Clemson University Attendance Policy. Second, I will go over the proper procedure to follow for excused absences. Additionally, I will cover what needs to be completed in the occurrence of unexcused absences. Finally, we shall discuss the implemented solution to your numerous of absences.

Clemson University Attendance Policy:
• As a student you are required to attend and engage in class activities.
• Regular attendance affects the overall performance in this course.
• A student with 4 or more unexcused absences may be administratively dropped from the course.
• A student must follow the readings assigned to engage in class discussions and team assignments.

Proper Procedure for Filing Excused Absences:
• If you are aware of the absence before the class (i.e. non-health related) notify the teacher 5 days prior to the absence with written documentation.
• Make-up work is due before or on the date assigned, there will be no excused late assignments.

Proper Procedure for Unexcused Absences
• Make sure to have all work completed before the assigned due date.
• It is your responsibility to retrieve any missed material.

You, Meghan Waldron, have had 5 unexcused absences. Nonetheless, you have kept up with your work throughout the semester. My solution to your lack of communication for these absences is a paper on the Importance Of Being Present, due March 10th, 2010. Remember, it is in your best interest to complete this promptly, for failure to do so will ultimately you fail in the course. I look forward to hearing from you as soon as possible. Please notify me when you have a clear understanding of the information and action requested.

Persuasive Messages Chapter 9

1.
Clarify your purpose. You should ask your self:
A.. What are the demographics of the audience? Include characteristics such as age, gender, occupation, income and education.
B. What are the psychographics of the audience? Such as personality, attitudes, and lifestyle.
C. Look at their motivations, the combination of forces that drive people to satisfy their needs
Look for their attention, Interests, desires and action you want them to take.

2. Demographics help you you identify your audience, and gear your message to their needs and desires specifically. Psychographics take into account their cultural experiences and practices so that you do not use an inappropriate appeal, or organize your message in an unfamiliar way that makes the audience feel uncomfortable.

3. Emotional appeals attempt to connect with the reader's feelings, while logical appeals are based on the reader's notions of reason. These can use analogy, induction or deduction.

4. Logical Appeals
Analogy- you reason with a specific evidence to specific evidence.
Induction- you work with specific evidence to a general conclusion
deduction- you work from a generalization to a specific conclusion.

5, AIDA Model
organizes your presentation into four phases:
Attention- your first objective is to encourage your audience to want to hear about your problem, idea or new product. The Main Idea. Find a common ground to build your case
Interest- provide additional details that prompt audience members to imagine how the solution might benefit them
Desire- help the audience members embrace your idea by explaining how the change will benefit them and answering potential objections
and Action- suggest specific action you want your audience to take. Include a deadline, when applicable.

pg 188 #1-5

1.
1. to convey the bad news
2. to gain acceptance for it
3. to maintain as much goodwill as possible with your audience
4. to maintain a good image for your organization
5. if appropriate, to reduce or eliminate the need for future correspondence of the matter

2.
What the audience's reaction will be to the message.
Direct approach when your negative answer o information will have a minimal personal impact.
Indirect approach when some preparation will help your audience accept your bad news

3.
Indirect Approach Sequences of Planning, Writing and Completing:
First, open with a buffer. Second, provide reasons and additional information. Third, continue with a clear statement of the bad news. Fourth, closing on a positive note.

4.
A buffer establishes common ground with the reader. A neutral noncontroversial statement that is closely related to the point of the message. A buffer validates the request. A buffer can be consider unethical or even dishonest if they are insincere or deceptive. Showing consideration for feelings of others should never be dishonest.

5.
You provide reasons and additional information to signal the negative news ahead. The buffer serves as a transition to this information, which in turn is a transition to the bad new stated clearly. It validates the reasoning for your decision. Providing enough detail to logically support the refusal, implies that the applicant is better off avoiding the position in which he or she might fail, and do not apologize for the decision because no one is at fault. Finally, it avoids negative personal statements, using the word "you", can leave the applicant feeling at fault, which is unacceptable.

Routine and Positive Messages

5493 Beach Wood Drive
Trenton, N.J. 08060
April 12, 2009

Florida Resort Bureau
155 Palm Beach Lakes Boulevard
West Palm Beach, FL 33401

To Whom It May Concern:

I am planning a vacation in late September with 3 guests and myself.

I am looking for a place that as the following accommodations.
1. Beach
2. Golf course
3. Night entertainment suitable for teenage kids and myself.
4. Public Transportation
5. Near Large City
6. Concert Venue
7. Teenage Entertainment and Nightlife

Questions and Concerns:
1. I need this to a family friendly environment. I am traveling with my kids and wife
2. Do off season rates include the amenities of in season rates?
3. What will the weather forecast be for late September in Florida?
4. Whom should I contact for a list of the concert schedule in the surrounding areas?

I will need this information by April 26th and no later due to work scheduling.

Your advertisement about Florida Resorts really caught my eye in the Smithsonian Magazine. I look forward to doing business with you in the future. Thanks so much for your time and consideration. I look forward to hearing from you in the near future.

Sincerely,

Frank C. Atlas

Chapter 7: Activity 2

To Whom It May Concern:

I am contacting you in regards to your product "Negotiator Pro". I seem to have bought the wrong disc for my computer and I am looking for a replacement or refund.

I recently bought "Negotiator Pro" at Bob's Business Supplies located at 429 North Clemson Avenue Clemson, SC 29643, phone number 864-656-2998. I heard about "Negotiator Pro" in Macworld Magazine. I bought the wrong disc for my computer, and went to exchange for the right disc, but since it was already open, the local store told me to contact you in hopes of receiving the right disc. If not I would like a refund for the product, $79.95.

Thanks so much for your time and consideration on this matter.

I look forward to hearing from you as soon as possible.



Molly Moran


Reginal Director of Negotiation
Phone:555-555-5555
225 Smoke Rise Lane
Central, SC 29630

Email Revision: Activity 3

TO: Sarah@work.net

CC: Jim@work.net

SUBJECT: Training Trip: Where To Find Funding For Expenses


Hey Sarah,

I am planning a training trip. I need help finding who can fund this trip. Whom does this financial matter concern? Thanks so much for your help in this matter.

Please get back to me as soon as possible,

Thanks so much for your help,

Molly Moran
Regional Director of Communications
Hyatt Resort
Jim@work.net
673-973-9789

Net Etiquette To Follow

Jane,


Basics:
1. Help the newbies
2. Research before asking
3. People are not Organizations

Sending:
1. Be Brief
2. use White Space
3. use Descriptive subject lines
4. Stay on Topic
5. Be Careful Sending Attachments
6. Copy the minimum number of people
7. Include Your Email Address
8. Avoid Flaming

Replying:
1. Summarize
2. Check Current Information Before Replying
3. Reference Past Communication
4. Acknowledge Important Communications


REFERENCE: http://www.livinginternet.com/i/ia_nq.htm

Routine Email

Discover Simple, Private Sharing at Drop.io

Save File: Memorandum.docx

Excelling Into Better Sentences

Best Baby Gear specializes in only the very best products for parents of newborns, infants and toddlers. We constantly search the world looking for products that are high quality, well-built, classy and excel above average. We only accept and sell products that are excellent enough to place alongside the hundreds of other carefully selected products that adorn the pages of our award-winning website, www.bestbabygear.com. Best Baby Gear aims for the highest quality of product every time we select a new product or line to join the portfolio. We do not waste our time with low-end, bad quality products that do not meet our standards of excellence. We want every product to be successful, and award-winning, selling above average. In these high hopes, we want every product of our portfolio to justify our company's name, Best Baby Gear, allowing our customers to choose from only the very best products. Thus, after much consideration we are proud to say that your Inglesinia lines are excellent, high-quality, classy and well-built and would make our company excel further in the Baby Retail. Therefore, we are asking you to join our team and be added into our excellent, award-winning portfolio.

Self Presentation Power Point

Discover Simple, Private Sharing at Drop.io

Save File: converted-moran2-020-selfpresentation-converted.pdf

Audience Profile

9. An advertisement for peanut butter.

Audience: Anyone who likes peanut butter. This could range from parents sending their kids off to school with a PB&J to college students trying to pack a light lunch.

Audience General Attitude Toward Subject: It will be a direct approach. The audience will react positively seeing something they like being advertised. It will only strengthen the brand name of the peanut butter.

Audience Needs to Know: What the brand has to offer. What is different about this peanut butter compared to the rest of the brands and why they should buy. Price, quality, taste, etc.

11. A cover letter sent along with your resume to a potential employer.

Audience: The prospect employer. The person you are hoping to work for and anyone within the company that will see this resume and cover

Audience General Attitude Toward Subject: It is an application into their business. Their attitude can go either way. If it is a good resume it will be a direct approach, they will react positively seeing that they have the opportunity to employe a hard worker.

Audience Needs to Know: You name, your education level, your skills, your traits, your previous work history and anything else you wish to have them know about you that makes you stand out above all the rest of the applicants.

High Context + Low-Context= Reality

Within chapter one I found numerous thing interesting and insightful. Of all of these the one that strikes me is the re-occurring theme of high-context and low-context culture. First I want to recognize that America is a low-context country, meaning exchanging information is the key function of communication. In some instances I beg to differ. Although Americans tend to "get the job done" with their communication, we are also a country of citizens who love to gossip and talk about recent instances to build a relationship. For instances, orientation day Clemson University as a freshman. A student walks into the orientation in hopes of getting valuable information about the university. For example, where their classes might be, whom their professors will be, what dorm they will be living, etc. Now after paying attention to the leader of the orientation for some time, a student looks around them to notice the other nervous freshman with a anxious look on their face, and decides to strike a conversation, in hopes of kindling a friendship they can rely on throughout their time at Clemson. In this instance, we are a high-context country. I am interested in hearing people's views of their own country, or even town. What do you think your town? High-context where subjective relationships are valued above objective data, or a low-context town where business and social relationships are separate. The most interesting point is to pick out characteristics from each group and see which fits where into your life. In conclusion, I ask you myself which I see each piece of my life is, high-context culture or low-context culture. In the workplace it is low-context culture, the main objective is productivity and good service. I do not work to build relationships, I work for money and objective data to make that money. At Clemson University I see both high and low context cultures. With my friends and neighbors, even some professors, I have sought out communication as a tool to build a long lasting relationship. But I also have a class schedule, which the sole purpose of communication within the classroom is to gain objective data, and insight to my future. To conclude, I ask you to pinpoint each aspect of your life, and determine whether you view it as a high or low context culture.

English 304 Bus Writing Blog 1. I hope to learn...

This semester in English 304 business writing I hope to accomplish many things. First and foremost, I hope to improve my overall writing abilities. I have not taken an English or Communication course since my freshman year of college at Virginia Tech. Since enrolled at Clemson University I have not completed any english courses. In the future I hope to become successfully corporate lawyer. Within this practice I will need to continuously write up cases, codes, instructions, etc. In this course I hope to gain the basic knowledge of business writing and communication. I also hope to practice correct forms of mail, electronic media, and internet based presentations. I hope learn through practice how to compose an effective and accurate business document, given different circumstances at hand. In addition to building my writing skills, I hope to open new doors of opportunities to myself throughout this class. I am junior here at Clemson University and this summer I hope to work in a paid internship in New York City. I think that through the help of my professor and peers, I will be able to learn the do’s and don’t of job applications, resumes, and online communication with interested employers. To conclude, my goal in this course is to further my education. In more detail, I want to build up my skills in writing, reading and communication with others electronic and via mail. Furthermore, I want to learn from my mistakes, and practice until I can reach a point of success.

Chapter One. Email Revision to New Brand From Hong Kong

Discover Simple, Private Sharing at Drop.io