Thursday, April 1, 2010

Developing Oral and Online Presentations Pg. 330

1. What skills do oral presentations give you the opportunity to practice and demonstrate?
ANSWER: They let you build your communication skills, from research through nonverbal communication. As well as, grasp complex business communication and handle any situation with business etiquette.

2 What three goals should you accomplish during the introduction of an oral presentation?
ANSWER: You should be able to analyze the situation, gather information about the audience and their needs, be able to select the right medium and organize the information in a concise and clear manner. In other words, you should be able to connect with the audience in a way that puts the presentation in a "you" attitude making the presentation easier for both you and the audience to connect with.

3. What techniques can you use to get an audience's attention during your introduction?
ANSWER: You can arose the audience's interest by finding a point that they will benefit from. You can also tell a story to connect with the audience in a nature interesting and compelling manner. Another way to get attention is to pass around a sample for the audience to preview, or ask a question. You can also use humor or state a dramatic and startling statistic.

4. What three tasks should you accomplish in the close of your presentation?
ANSWER: YOu should restate your main points, describe the next steps the audience will need to take and end on a very strong note that will leave the audience with a powerful and positive note.

5. What steps can you take to ensure success with online presentations?
ANSWER: Enhance your presentation with effective visuals, creating effective slides that have key points not the entire message. Design graphics for the slides, adding special effects and animations.

What steps can you take to ensure success with online presentation?
ANSWER: Make sure to finalize the slides and all supporting material. You will also need to prepare to speak in front of the audience and practice your delivery. All of these will help you overcome anxiety of the public speaking when presenting, which will make the presentation more smooth.

Wednesday, March 10, 2010

Chapter 10: Test Your Knowledge

1. Reports for monitoring and controlling operations are used to provide feedback and other info for decision making (plans, operating reports, personal activity reports

2. Primary research is first hand research you do for the project, like an interview or survey. Secondary research is research that is already completed. For instances public records, previous reports, web databases

3. A survey to reliable and valid must be if repeated would conclude in the same identical data and measures what is says it is measuring

4. A conclusion is a logical interpretation of the data and info collected, while a recommendation suggests an action or what to do with the data and information.

5. Proposals writers use RFP's preparing a formal invitation to bid on their contracts

Tuesday, March 9, 2010

Memo Assignment

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Monday, March 8, 2010

Memo Assignment

To: Meaghan Waldron
From: Molly Moran
Date: March 2nd, 2010
Subject: Proper Procedure for Absences: Excused and Unexcused

As we enter the latter half of the semester, I wanted to provide you with the proper procedure to filing an excused or unexcused absence here at Clemson University. I have noticed your increasing amount of absences and wanted to clarify any misunderstood points, as well as, make the consequences of these absences lucid to you.
First, I will cover the Clemson University Attendance Policy. Second, I will go over the proper procedure to follow for excused absences. Additionally, I will cover what needs to be completed in the occurrence of unexcused absences. Finally, we shall discuss the implemented solution to your numerous of absences.

Clemson University Attendance Policy:
• As a student you are required to attend and engage in class activities.
• Regular attendance affects the overall performance in this course.
• A student with 4 or more unexcused absences may be administratively dropped from the course.
• A student must follow the readings assigned to engage in class discussions and team assignments.

Proper Procedure for Filing Excused Absences:
• If you are aware of the absence before the class (i.e. non-health related) notify the teacher 5 days prior to the absence with written documentation.
• Make-up work is due before or on the date assigned, there will be no excused late assignments.

Proper Procedure for Unexcused Absences
• Make sure to have all work completed before the assigned due date.
• It is your responsibility to retrieve any missed material.

You, Meghan Waldron, have had 5 unexcused absences. Nonetheless, you have kept up with your work throughout the semester. My solution to your lack of communication for these absences is a paper on the Importance Of Being Present, due March 10th, 2010. Remember, it is in your best interest to complete this promptly, for failure to do so will ultimately you fail in the course. I look forward to hearing from you as soon as possible. Please notify me when you have a clear understanding of the information and action requested.

Tuesday, March 2, 2010

Persuasive Messages Chapter 9

1.
Clarify your purpose. You should ask your self:
A.. What are the demographics of the audience? Include characteristics such as age, gender, occupation, income and education.
B. What are the psychographics of the audience? Such as personality, attitudes, and lifestyle.
C. Look at their motivations, the combination of forces that drive people to satisfy their needs
Look for their attention, Interests, desires and action you want them to take.

2. Demographics help you you identify your audience, and gear your message to their needs and desires specifically. Psychographics take into account their cultural experiences and practices so that you do not use an inappropriate appeal, or organize your message in an unfamiliar way that makes the audience feel uncomfortable.

3. Emotional appeals attempt to connect with the reader's feelings, while logical appeals are based on the reader's notions of reason. These can use analogy, induction or deduction.

4. Logical Appeals
Analogy- you reason with a specific evidence to specific evidence.
Induction- you work with specific evidence to a general conclusion
deduction- you work from a generalization to a specific conclusion.

5, AIDA Model
organizes your presentation into four phases:
Attention- your first objective is to encourage your audience to want to hear about your problem, idea or new product. The Main Idea. Find a common ground to build your case
Interest- provide additional details that prompt audience members to imagine how the solution might benefit them
Desire- help the audience members embrace your idea by explaining how the change will benefit them and answering potential objections
and Action- suggest specific action you want your audience to take. Include a deadline, when applicable.

Thursday, February 25, 2010

pg 188 #1-5

1.
1. to convey the bad news
2. to gain acceptance for it
3. to maintain as much goodwill as possible with your audience
4. to maintain a good image for your organization
5. if appropriate, to reduce or eliminate the need for future correspondence of the matter

2.
What the audience's reaction will be to the message.
Direct approach when your negative answer o information will have a minimal personal impact.
Indirect approach when some preparation will help your audience accept your bad news

3.
Indirect Approach Sequences of Planning, Writing and Completing:
First, open with a buffer. Second, provide reasons and additional information. Third, continue with a clear statement of the bad news. Fourth, closing on a positive note.

4.
A buffer establishes common ground with the reader. A neutral noncontroversial statement that is closely related to the point of the message. A buffer validates the request. A buffer can be consider unethical or even dishonest if they are insincere or deceptive. Showing consideration for feelings of others should never be dishonest.

5.
You provide reasons and additional information to signal the negative news ahead. The buffer serves as a transition to this information, which in turn is a transition to the bad new stated clearly. It validates the reasoning for your decision. Providing enough detail to logically support the refusal, implies that the applicant is better off avoiding the position in which he or she might fail, and do not apologize for the decision because no one is at fault. Finally, it avoids negative personal statements, using the word "you", can leave the applicant feeling at fault, which is unacceptable.

Thursday, February 18, 2010

Routine and Positive Messages

5493 Beach Wood Drive
Trenton, N.J. 08060
April 12, 2009

Florida Resort Bureau
155 Palm Beach Lakes Boulevard
West Palm Beach, FL 33401

To Whom It May Concern:

I am planning a vacation in late September with 3 guests and myself.

I am looking for a place that as the following accommodations.
1. Beach
2. Golf course
3. Night entertainment suitable for teenage kids and myself.
4. Public Transportation
5. Near Large City
6. Concert Venue
7. Teenage Entertainment and Nightlife

Questions and Concerns:
1. I need this to a family friendly environment. I am traveling with my kids and wife
2. Do off season rates include the amenities of in season rates?
3. What will the weather forecast be for late September in Florida?
4. Whom should I contact for a list of the concert schedule in the surrounding areas?

I will need this information by April 26th and no later due to work scheduling.

Your advertisement about Florida Resorts really caught my eye in the Smithsonian Magazine. I look forward to doing business with you in the future. Thanks so much for your time and consideration. I look forward to hearing from you in the near future.

Sincerely,

Frank C. Atlas